Greystone House Surgery

99 Station Road, Redhill, Surrey, RH1 1EB 603 reviews

Reviews

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Written by a patient
9th May 2017


My GP referred me to Dr McGilligan for a minor procedure to my back. He was the most charming doctor and explained everything to me. Most importantly he performed the procedure without any pain whatsoever!! Thank you, Dr McGilligan.

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Involvement
Cleanliness
Staff
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Written by a patient
18th April 2017


A Great Surgery, Brillant

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Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
11th April 2017


Receptionist was incredibly rude, shouting orders at patients and I witnessed an old man cry which was mainly down to how he was talked to. Doctor wasn't in a listening mood and ordered blood tests without having a proper conversation. Usually have good care but have noticed standards slipping, will be looking for a new surgery.

12th April 2017
Response from Greystone House Surgery

We were extremely disappointed to receive your feedback and your experience is not at all what we try to achieve. So that I can look into this further I would be very interested if you could contact me to discuss the details and I would be very keen to prevent a recurrence. Best wishes Jacquie Jacquie Clayson Practice Manager

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Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
5th April 2017


I have recently moved to the area and on registering with Greystone House, I have found the Doctors and staff most helpful in providing care to me and follow up on treatment.

Recommend
Involvement
Cleanliness
Staff
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Written by a patient
30th March 2017


- Facility to book appointments and order repeat prescriptions online is great. - Able to book early morning appointments extremely helpful - Friendly helpful staff - downside, well sometimes you have to wait much longer than your booked time when you have an early evening appointment.

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Greystone House Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Greystone House Surgery: http://iwgc.net/eccjk